Please wait...

This course is designed for Executive (Operations & BD) and Junior Executive (Operations & BD).

Video Lectures (Recorded), Latest Edition e-Book  and Mock Tests are included in this course.

This Course includes Customer Relationship Management, Indian Economy & Marketing, Railway, DFCCIL, General Science Video Classes & PDF Notes Only.

Course Structure (Bilingual- Notes in English & Explanation in Hindi)

1. Indian Railway History, DFCCIL: Video Lectures + Notes
2. Indian Economy and Marketing: Video Lectures + Notes
3. General Science (PCB): Video Lectures + Notes
4. Customer Relationship Management: Video Lectures + Notes
5. Free Mock Test (Online Mock Test Based on Latest Pattern)

Note- We do not provide a refund for any product once the order is confirmed. There is no obligation to provide a refund.


Package Includes

  • DFCCIL eBook
    • eBook
      • DFCCIL eBook
  • Indian Railways
    • Indian Railways Video Lectures + PDF
      • Indian Railway Complete PDF
      • Lecture 1: Railway History, Railway Board History
      • Lecture 2: Railway Budget, Railway GK, Locomitive, DFCCIL
      • Lecture 3: Important MCQs Discussion (PYQ)
  • Economics & Marketing
    • Economics & Marketing Video Lectures + PDF
      • Lecture 1: Complete Economics Introduction + MCQs
      • Lecture 1: Complete Economics Introduction (PDF)
      • Lecture 2: Economic Planning
      • Lecture 2: Economic Planning (PDF)
      • Lecture 3: National Income
      • Lecture 3: National Income (PDF)
      • Lecture 4: Important MCQs on Economic Planning & National Income
      • Lecture 4: Important MCQs on Economic Planning & National Income (PDF)
      • Lecture 5: Banking System in India
      • Lecture 5: Banking System in India (PDF)
      • Lecture 6: Tax System in India
      • Lecture 6: Tax System in India (PDF)
      • Lecture 7: Banking System and Tax System MCQs
      • Lecture 7: Banking System and Tax System MCQs (PDF)
      • Lecture 8: International Organizations + Companies
      • Lecture 8: International Organizations + Companies (PDF)
      • Lecture 9: Indian Currency
      • Lecture 9: Indian Currency (PDF)
      • Lecture 10: Poverty, Unemployment
      • Lecture 10: Poverty, Unemployment (PDF)
      • Lecture 11: Inflation
      • Lecture 11: Inflation (PDF)
      • Lecture 12: Curreny, Inflation, Poverty MCQs
      • Lecture 12: Curreny, Inflation, Poverty MCQs (PDF)
      • Lecture13: Economic Survey and Union Budget
      • Lecture13: Economic Survey and Union Budget (PDF)
      • Lecture 14: Union Budget MCQs
      • Lecture 14: Union Budget MCQs (PDF)
      • Lecture 15: Marketing Syllabus
      • Lecture 16: Introduction to Marketing
      • Lecture 16: Introduction to Marketing (PDF)
      • Lecture 17: Marketing Concept and Marketing Mix
      • Lecture 17: Marketing Concept and Marketing Mix (PDF)
      • Lecture 18: Marketing Channels
      • Lecture 18: Marketing Channels (PDF)
      • Lecture 19: Product Life Cycle
      • Lecture 19: Product Life Cycle (PDF)
      • Lecture 20: Customer Retention and Product Repositioning
      • Lecture 20: Customer Retention and Product Repositioning (PDF)
      • Lecture 21: Promotion Mix & Advertising
      • Lecture 21: Promotion Mix & Advertising (PDF)
      • Lecture 22: Sales Promotion
      • Lecture 22: Sales Promotion (PDF)
      • Lecture 23: Personal Selling
      • Lecture 23: Personal Selling (PDF)
      • Lecture 24: Public Relations and Direct Marketing
      • Lecture 24: Public Relations and Direct Marketing (PDF)
  • CRM
    • CRM Video Lectures + PDF
      • Lecture 1: CRM Introduction
      • Lecture 2: CRM Introduction
      • Lecture 3: Evolution of CRM
      • Lecture 4: Emergence of CRM
      • Lecture 5: Nature of Customers
      • Lecture 6: Customer Retention
      • Lecture 7: Relationship Marketing
      • Lecture 8: Relationship Marketing Part-2
      • Lecture 9: Learning Relationship Process
      • Lecture 10: Six Market Framework
      • Lecture 11: Transactional vs Relationship Marketing
      • Lecture 12: Criticality of Customer Relationships
      • Lecture 13: Market Maturity
      • Lecture 14: Misalignment between revenue and profits
      • Lecture 15: Benefits of CRM
      • Lecture 16: CRM Practices
      • Lecture 17: Supply Side of CRM
      • Lecture 18: Top Requested CRM Software Features
      • Lecture 19: IDIC Framework
      • Lecture 20: Ladder of Loyalty
      • Lecture 21: Relationship Marketing Pyramid
      • Lecture 22: Customer Bonds
      • Lecture 23: Customization Bonds
      • Lecture 24: Zero Customer Defections
      • Lecture 25: Stages in CRM Framework + NPS
      • Lecture 26: Economics of CRM
      • Lecture 27: Proliferation of Brands + Product Cannibalization
      • Lecture 28: Customer Centric
  • General Science (Physics, Chemistry, Bio)
    • GS Video Lectures
      • General Science Syllabus
      • Physics Lecture 1: Units and Measurement
      • Physics Lecture 2: Units and Measurement
      • Physics Lecture 1 & 2: Units and Measurement (PDF)
      • Physics Lecture 3: Force and Motion
      • Physics Lecture 3: Force and Motion (PDF)
      • Physics Lecture 4: Gravitation
      • Physics Lecture 4: Gravitation (PDF)
      • Physics Lecture 5: Work, Power and Energy
      • Physics Lecture 5: Work, Power and Energy (PDF)
      • Physics Lecture 6: Thermodynamics
      • Physics Lecture 7: Light (Optics) Part-1
      • Physics Lecture 8: Light (Optics) Part-1
      • Physics Lecture 9: Electricity
      • Biology Lecture 1: 1-100 MCQs
      • Biology Lecture 2: 101-250 MCQs
      • Biology Lecture 3: 251-400 MCQs
      • Biology Lecture 4: 401-500 MCQs
      • Biology Lecture 5: 501-650 MCQs
      • Biology Lecture 6: 651-825 MCQs
      • Chemistry Lecture 1: Matter
      • Chemistry Lecture 2: Concept of Vapour Pressure
      • Chemistry Lecture 3: Important Terminologies
      • Chemistry Lecture 4: Atoms and Models
      • Chemistry Lecture 5: Atomic Structure
      • Chemistry Lecture 6: Atomic Structure Part-2
      • Chemistry Lecture 7: Radio Activity
      • Chemistry Lecture 8: Radio Activity Part-2
      • Chemistry Lecture 9: Radio Activity Part-3
      • Chemistry Lecture 10: Chemical Bonding
      • Chemistry Lecture 11: Acid, Bases and Salts
      • Chemistry Lecture 12: Gas Laws
      • Chemistry Lecture 13: Electro Chemistry
      • Chemistry Lecture 14: Fuels
      • Chemistry Lecture 15: Carbon
      • Chemistry Lecture 16: Metals and Metallurgy
      • Chemistry Lecture 17: Environmental Chemistry Part-1
      • Chemistry Lecture 18: Environmental Chemistry Part-2

1699 

Do you have coupon code?

Apply